Privacy Policy for NOVA

Privacy Policy for NOVA


Effective Date: January 21, 2025

This NOVA Privacy Policy ("Policy") describes how NOVA Health Systems, Inc. ("NOVA", "we", "us", "our") collects, uses, and discloses information from and about you when you use our mobile application ("App") and any related services that link to this Policy (collectively, the "Services"). This Policy does not apply to third-party services or websites that do not link to this Policy.

By using our Services, you consent to the collection, use, disclosure, and handling of your information as described in this Policy. For residents of the UK, European Economic Area ("EEA"), and jurisdictions with similar data protection laws, we act as the data controller for your information.

PLEASE READ THIS POLICY CAREFULLY. IF YOU DO NOT AGREE WITH ITS TERMS, PLEASE DO NOT USE THE SERVICES.




Table of Contents


  1. Information We Collect
  2. How We Use Information
  3. How We Disclose Information
  4. Your Rights and Choices
  5. Data Security
  6. Data Retention
  7. Third-Party Links and Content
  8. Children’s Privacy
  9. Information for Non-U.S. Residents
  10. Updates to This Policy
  11. Contact Us

1. Information We Collect

1.1 Information You Provide to Us

We collect information that you voluntarily provide, including:

  • Account Information: Name, email address, phone number, and authentication credentials.
  • Health Information: Data from HealthKit or similar services (e.g., activity, nutrition, biometrics) with your explicit consent.
  • Payment Information: Managed securely by third-party processors.
  • Demographic Information: Date of birth, gender, and other optional details.
  • User Content: Photos, videos, and other content you upload.

1.2 Information Collected Automatically

When you interact with our Services, we collect:

  • Device Information: IP address, operating system, browser type.
  • Usage Data: App interactions, session durations, crash reports.
  • Cookies and Similar Technologies: To enhance your experience and analyze usage.

2. How We Use Information

We use your information to:

  • Provide personalized health recommendations.
  • Authenticate and secure your account.
  • Manage subscriptions and billing.
  • Improve and develop new features.
  • Communicate updates and marketing materials (opt-out available).
  • Comply with legal obligations.

3. How We Disclose Information

We do not sell your personal data. We may share information with:

  • Service Providers: For payment processing, cloud storage, and analytics.
  • Legal Authorities: To comply with applicable laws or protect our rights.
  • With Your Consent: For specific disclosures you authorize.

4. Your Rights and Choices

You have rights to:

  • Access, correct, or delete your data.
  • Opt out of marketing communications.
  • Withdraw consent where applicable.

To exercise your rights, contact privacy@novaapp.com.

5. Data Security

We use encryption and other measures to protect your information. However, no method is 100% secure, and you share data at your own risk.

6. Data Retention

We retain your data as long as necessary for the purposes outlined in this Policy or as required by law.

7. Third-Party Links and Content

Our Services may link to third-party websites or include third-party content. We are not responsible for their privacy practices.

8. Children’s Privacy

Our Services are not intended for children under 13. We do not knowingly collect information from children.

9. Information for Non-U.S. Residents

Your data may be processed in the United States. By using the Services, you consent to the transfer of your data to the U.S., which may have different data protection laws.

10. Updates to This Policy

We may update this Policy periodically. Changes will be posted on this page with the "Effective Date" updated.

11. Contact Us

For questions about this Policy, contact us at:

Email: support@superhealthlab.com
Address: SuperHealthLab, San Francisco, CA 94105